Lazada Review: Online shops get better security of customer peace of mind

When you think it isn’t possible that Lazada asserts itself and makes it happen. Online shopping has taken a whole different approach giving customers complete control over their online activities. As a field that puts online users to a very vulnerable state, it has become online stores’ goal to emphasize the safety of buying online. Lazada made it very easy for many Filipinos charming over a million of them in a year’s time.

I find no reason as to why online shopping should be feared. Every business venture generally has an area of weakness but this doesn’t take away the possibility of making it strong enough to be an advantage. Lazada made itself certified safe for any forms of transactions by going through Payment Card Industry Data Security Standard or PCI DSS’ series of tests that it was able to pass. PCI DSS is in charge of making sure that a certain company’s system is secure and safe from hacking putting to risk personal information of customers.

Lazada conditioned itself to be the best of what ecommerce has to offer specifically in Southeast Asia establishing counterparts in Thailand, Vietnam, Indonesia and Malaysia as well. All five ventures initially funded by Rocket Internet aims to provide top quality online selling. Products that are not necessarily put together are combined in one site for ultimate customer convenience. True to it’s meaning, it is a shopping mall that has what Filipinos want down to babies’ toys. It is a mixture of items that Filipinos of all ages would be likely fascinated with.

As mentioned earlier, this online shopping mall has secured its customers in any way possible that all the purchases are done with great determination to provide only the best service available in the country. Return policies that allow exchanges or refunds is the shopping site’s way of ensuring the customers that any malfunctions or wrong deliveries were not intended and were probably due to human error at the most. And to manage the said damages, the return policy is given as a customer right that comes along with every transaction made.

Over 800 service centers around the country are available to make it easier for customers to address their concerns. Since the company caters to a nationwide market, reaching out to each one almost instantly can be very difficult. So to make it more manageable, it partnered with its product hosts so that customers may directly be accommodated. It also became exclusive with the top two delivery services in the country LBC and 2GO promising to provide excellent shipment anywhere in the country.

Another praised feature in the website is its order tracking service. After every purchase, customers will be given a tracking code that will help them know the status of their orders. The code must simply be entered on the tracking page along with the email the customer provided upon check out to ensure security. This has become very popular in a lot of sites because of online traffic that disables better communication between the buyer and seller.