When we connect online, we
primarily use it to communicate and get information online. These have evolved
through the years. It even became a platform for online businesses nowadays.
One thing we also considered now in online is shopping. However, is it OK for
local customers to choose online shopping over the conventional offline
shopping? If this was a question asked a few years ago then I'm pretty sure
that everyone in local community will definitely say no. It will always matter
to customers that online mall have a good credibility if ever they will try
online shopping. It's no secret that most of us are scared to shop online since
a lot of online scams and frauds happen in online occasionally the majority of
the population doesn’t have their own credit cards, which makes it harder for
online shopping. It's no surprise that a lot of the first time customers ask
themselves a lot of question before proceeding on their online shopping. Having
a secured credit card online is very important for an online store have. These
details are usually thought of by customers should they decide to shop online.
Actually, online shopping changed
after Lazada arrived in the country a couple of years ago. A solution for the
local online market was brought by the Philippines’ Online Shopping Mall upon
their arrival in the country. They offered an alternative payment method that
will allow them penetrate the Ecommerce industry. They call this payment method
Cash on Delivery or C.O.D. This will allow customers to feel secured when
shopping on their website. Since usual payment methods on typical online stores
such as credit card payment is not required, customers can try shopping on
their website without risking their money. How will customers be able to use
this easily for them? They can select from the huge selection of their website.
There is no need to pay right away in case customers figured out which one they
want to buy.
Customers are not required to pay
upfront if they select Cash on Delivery for their orders to be processed.
Customers can relax after they have provided their shipment details and wait
for its arrival, which usually takes two to five days but sometimes earlier.
Once customers get their order upon delivery, it is only the time they are
subject to pay in cash in real time. If orders exceeds one thousand pesos,
customers won't have to pay for the delivery fee. With this setup, customers
will be assured that they are covered since they won’t need to pay right away
until their order arrives on their address. This setup is really unconventional
as online stores usually have the upper hand between online deals. On the other
hand, it gives the online customers more power online as they don’t need to
risk everything right away. This setup can pretty much convince anyone to shop
on their mall even if they are not thinking of shopping in the first place.
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