Lazada Philippines: Online made shopping easier for us

Internet usage have changed and evolved into part of our lifestyle. It is pretty uncommon to see people nowadays that are not seen online whether it is personal use or for work. A lot of our usual activities even became dependent to it. Why? Combined Internet and technology have drastically changed our way of doing. It has not only it made things get done faster but mostly they made everything easier for us, which can’t be denied and overlooked. Can the local customers get the same service they get from traditional malls over online malls? I'm confident that their answer is a big no if this question was asked to them a couple of years back. A lot of factors are considered if customers even consider this option since online malls' credibility will always be questioned by customers.

It's a challenge for customers to accept online shopping since it's no secret that online frauds and scams can happen in online. Not having a credit card makes online shopping more difficult for online customers. It cannot be helped that a lot of the first time shoppers really think twice before proceeding in online shopping. Customers usually measure if an online store has a sufficient secured line for credit card transaction. Customers proceeding to online shopping are usually bound with these details. The perception in online shopping drastically changed when website like Lazada arrived in the country last year. Upon their arrival, they came in with solution to our Ecommerce issues in the country. This solution is an alternative payment method that solved the major Ecommerce woes in the Philippines. They named it Cash on Delivery or C.O.D. as many refers to it. What this payment method does that it removes the worry of online customers.

No need for risking too much from the customer's end and will allow them to try their service easily since they won't need to submit their credit card details. How can this help their shopping more conveniently? Online customers can visit their website and check out their huge selection of items. Once the local online customers are set on which items they want, they can order it from their website and not pay Lazada right away. They only require customers who select Cash on Delivery to give a few details like the shipment address and name of the recipient without need to pay upfront. Customers can receive their orders between two to five days after completing the delivery details. Some even encountered same day delivery. Once order packages are delivered and handed over to the customers, it is the only time they need to pay in cash. Delivery fees will be free as long as the order value of the customers is above one thousand pesos. Customers can keep their money up until their orders arrived which is good from their end. This is actually rare to see in an online store where customers have the upper hand over the online store.