Comparing
to the old generation to this new generation. It is clear that the generation
of today is living in the modern digital world were everything is done mostly
online. Chances are, it is most likely that the new generation spend most of
their time than offline. As a matter of fact, it can safely be told that some
of the old generation even jumped to the ways of the new generation since it is
the generation we are currently living in. Why wouldn’t they? Things are done
easily in online as compared to offline. Take shopping for example, which can
be done traditionally offline on traditional malls and can also be done, online
as well on online malls.
However,
can online shopping be a true alternative for shopping on traditional malls? If
this question were asked to the people then their answers would normally be NO.
It is very important for online malls to have a credible reputation for
customers to consider shopping at their store. Customers just have a tendency
to be very cautious in shopping online as a lot of online stores turn out to be
scams in the past. Unlike other countries, there are only a few local consumers
who have their own credit cards. It cannot be helped that a lot of the first
time shoppers really think twice before proceeding in online shopping. It's
always important for customers that online stores they are buying from have a
strong and secured line. A lot of these are highly considered first by online
customers before proceeding to any online malls.
A
lot changed in online shopping when Lazada arrived in the local Ecommerce
industry a year ago. Upon their arrival, they came in with solution to our
Ecommerce issues in the country. They introduced an alternative payment method
that will solve both of the major Ecommerce woes in the country. They simply
called it Cash on Delivery or C.O.D., which is called by many. People can
actually trust them with this kind of setup in online. This also allows first
time customers to try them out without putting too much risk from their end
since they don't need to expose their credit card details. So how does it work
for the customers? Online customers can visit their website and check out their
huge selection of items. Customers that selected what they want to buy n the
website are necessarily required to pay upfront.
No
need for customers to pay upfront since they can just leave their delivery
details and have it processed for delivery if they selected Cash on Delivery as
their payment method. Customers can easily relax once they provided their delivery
details and wait for the arrival of their orders which takes about two to five
days. Once order packages are delivered and handed over to the customers,
that's the only time they need to pay in cash. Lazada may cover delivery fee as
long as the order value exceeds the one thousand-peso mark. Since customers
keeps the money up until their orders arrive, they feel more secured in online.
It's actually rare to see this kind of setup between a customers and online
store were customers have the advantage.
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