Shopping has always been a good
way to release stress for most of us especially the professionals. It is the
time they reward themselves after a long week of hard work. However, some of
them don’t have the luxury to go the actual traditional mall’s location to be
able to shop. It is the reason why online malls were put up in the first place.
To give customers an alternative option in shopping so that situation like these
won’t affect anyone’s shopping desires at any moment since it is open almost
24/7. But it actually took a while for it to be accepted here in the
Philippines, specifically. Originally, the question from everybody: is it OK
for local customers to choose online shopping over the conventional offline
shopping? For customers to even consider online shopping, the online mall
should have great credibility before it can eventually be considered. Scams and
frauds in online usually happens, which leads online customers to not rely on
online shopping at all.
It's more challenging for online
shopping to be accepted in the country because only a few possess their own
credit card. Local customers are usually skeptic in trying online shopping for
the very first time. Customers usually measure if an online store has a
sufficient secured line for credit card transaction. Customers proceeding to
online shopping are usually bound with these details. The perception in online
shopping drastically changed when website like Lazada arrived in the country
last year. After they arrived in the country, they already have a solution to
our Ecommerce woes in the country. They offered an alternative payment method
that will allow them penetrate the Ecommerce industry. It is called Cash on
Delivery or C.O.D. as many call it. It will allow customers to feel secured
when they deal with them. No longer will customers be required to submit their
credit card details and can try their service without having to risk their end.
How will it help the customers in
the shopping online? Customers can check their online mall website's huge
selections. Once the local online customers are set on which items they want,
they can order it from their website and not pay the Philippines’ Online
Shopping Mall right away. They only require customers who select Cash on
Delivery to give a few details like the shipment address and name of the
recipient without need to pay upfront. Customers can receive their orders
between two to five days after completing the delivery details. Some even
encountered same day delivery. Customers are only required to pay in cash once
their order packages are handed over to them in real time. If orders exceed one
thousand pesos, customers won't have to pay for the delivery fee. It will
always feel good to customers that they can get to keep their money up until
their orders arrived. It is actually surprising that an online store is willing
to have this setup with their customers, which is very unconventional.
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