In
the Internet space, we are usually cautious about how we interact online. For
instance, if we search for specific information, we don’t usually jump into
conclusion that is real unless it’s an online reliable source. There's always a
chance that online users view online websites who don't have any brand
recognition as a scam. Sometimes, it's not enough to just have a good brand, a
good customer service is a necessity in online. If a company is highly branded,
this gives them less room for mistakes in online. It can have their brand
destroyed with just one mistake. Ecommerce websites that are still new in the
online scene, branding don't matter so much since they are all new and just
starting to build their own brand. One specific website who took a big risk is
Lazada Philippines online mall website.
So
how come they made that risk? It due to Filipinos still not familiarized with
online shopping. It's true that most of us are online, but not everyone does
online shopping but rather prefers traditional malls for shopping. Their brand
quickly reached majority of the online users as a result for their efforts.
Despite rising in the Ecommerce scene, some Filipinos were still trying to cope
up with online shopping Let's be honest everyone that online shopping can make
it way easier for us. Since the arrival of high tech devices, we are slowly
going through the phase of the modern digital era. Packaging them with high
Internet speed makes the online world way advance in technological break
through. This combination allowed most of our usual activities offline to
online accessible even by just using your cellphones like online shopping. The
local online users are increasing on a rapid rate that allows them to reach
further to the online audience in the Philippines. The goal is to make their
online mall provide the best online shopping experience to their customers.
They still offered standardized options in online shopping but added their own
to be on top of their competition.
The
Philippines’ Online Shopping Mall first introduced Cash on Delivery or C.O.D.
as an alternative payment method besides the common online payment. Despite
offering the common online payment methods, they are willing to waive free
delivery depending on their consent. Delivery fee will vary depending on the
location of the shipment address. Depending on the delivery value, as long as
it hits the one thousand pesos mark, it will be waived. Customers who bought
from them will receive manufacturer's warranty ranging around 1 - 2 years
depending on the item. They even get to have 7-day returns for any items they
bought from them. This shows that customers are highly valued by the
Philippines’ Online Shopping Mall. They continue to look for way on how they
can better serve their online customers. It’s safe to say that their intention
is to make their online store a better place for us to solve our online
shopping needs in online.
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