Lazada Philippines: Assuring customers that they are getting their money’s worth

Is online shopping the real deal in our shopping needs as an alternative option? If this question were asked to the people then their answers would normally be NO. For customers to even consider online shopping, the online mall should have great credibility before it can eventually be considered. It's no secret that most of us are scared to shop online since a lot of online scams and frauds happen in online occasionally. Not having a credit card makes online shopping more difficult for online customers. Evidently, this makes the local customers very skeptic about shopping online on online malls. It's always important for customers that online stores they are buying from have a strong and secured line. These are the factors that customers assess before deciding if they precede on shopping online.  Actually, there are other factors but these are main reasons why it is harder for Ecommerce to penetrate the local online market.

Everything changed once Lazada's presence was felt here in the local online market last year. They came in with a solution for our local Ecommerce issues that plagued us for so long. They introduced a unique payment method that will help solve both of the major issues in Ecommerce. This was called Cash on Delivery or C.O.D. payment method. It will allow customers to feel secured when they deal with them. Since usual payment methods on typical online stores such as credit card payment is not required, customers can try shopping on their website without risking their money. How can this help their shopping more conveniently? Any online customer can visit their website and view their huge selections. Customers that selected what they want to buy n the website are necessarily required to pay upfront. Customers who selected Cash on Delivery as their payment method won't be required to pay upfront before their orders are processed for delivery.  This is actually very helpful for customers, as they don’t need to worry if assuming their delivery doesn’t push through. They can still shop and use their money for probably an offline store. This gives them considerable advantage if compared to what other online malls offers to their customers.

Customers can relax once they have given their delivery details and wait for it to arrive between two to five days. There are even some instances that customers receive their orders on the same day. Customers are only required to pay in cash only after order package is handed over to them in real time. Free delivery is only available once order exceeds one thousand pesos. This is a great security for customers since they get to keep their money up until their orders arrived at their doorstep. It is actually surprising that an online store is willing to have this setup with their customers, which is very unconventional. This just shows how they are willing to prove to the local online consumers that they are legit. It’s actually a necessity on their part to prove a lot to local online consumers.