Online
shopping is becoming an acceptable option in the country, finally! More people
are now open to skip their traditional shopping and go straight to their
computers or smartphone right on their bedroom. This is clearly one of the most
convenient options for any shopper for a long time. No need to worry about
getting to traffic or be annoyed with the crowd when shopping. But the question
remains if it can be relied on. Are the service from both online malls and
offline malls comparable? If this was a question asked a few years ago then I'm
pretty sure that everyone in local community will definitely say no. The
credibility of online malls is usually considered should a customer decide to
shop on their online mall. It's just hard to ignore that online frauds and
scams happen making online customers avoid online shopping. Unlike other
countries, there are only a few local consumers who have their own credit
cards.
Evidently,
this makes the local customers very skeptic about shopping online on online
malls. Having a secured credit card online is very important for an online
store have. A lot of these are highly considered first by online customers
before proceeding to any online malls. The local Ecommerce industry had upward
shift ever since Lazada came into the picture last year in the Philippines.
Once they arrived in the country, they brought with them a solution that will
solve the local Ecommerce issues in the country. This alternative payment
method is their solution for both of the major Ecommerce woes in the
country. They call this payment method
Cash on Delivery or C.O.D. Customers will be relaxed that they are secured and
can be trusted. Their service can be tested without having too much risk since
they won't be demanded to pay via credit card and give away their cred card
details. So how does it work for the customers? Any online customer can visit
their website and view their huge selections.
There
is no need to pay right away in case customers figured out which one they want
to buy. No need for customers to pay upfront since they can just leave their
delivery details and have it processed for delivery if they selected Cash on
Delivery as their payment method. Once customers provide their delivery
details, they can now just relax and wait for their orders to arrive at their
home. Customers will only be subject to pay in cash once their orders are
handed over to them upon delivery. Assuming the order value is more than one
thousand pesos, delivery fee will be covered by them. With this setup,
customers will be assured that they are covered since they won’t need to pay
right away until their order arrives their address. This is actually unusual
setup for an online business since customers hard the upper hand on this case.
This only shows how they are willing to show all of their cards to their
customers just for them to give them a chance.
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