We
know Internet is a very powerful tool for us nowadays. It has become a very
helpful tool as well on making our daily activities way faster regardless if it
is for personal or office use. What we
used to do offline can also be done online like shopping. But we all went to
the phase were we ask ourselves: are the service from both online malls and
offline malls comparable? I'm the answers of consumers is a big no if this
question was asked to them a couple of years back. Online malls should have the
credibility to back them in order for customers to even consider them.
Customers just have a tendency to be very cautious in shopping online as a lot
of online stores turn out to be scams in the past. Since the majority of the
population don't have their own credit cards, online shopping is even hard for
most people.
Evidently,
this makes the local customers very skeptic about shopping online on online
malls. Most importantly, customers usually check if the credit card line for transaction
is fully secured. These are the issues that online customers consider before
going with online shopping. Online shopping has drastically changed ever since
Lazada online mall came into that picture a year ago. Once the Philippines’
Online Shopping Mall arrived in the country they have a solution on how they
will the local Ecommerce grow in the country. This alternative payment method
is their solution for both of the major Ecommerce woes in the country.
They
named it Cash on Delivery or C.O.D. as many refers to it. Customers will feel
secured with this kind of payment setup with them. This also allows first time
customers to try them out without putting too much risk from their end since
they don't need to expose their credit card details. How will this help
customers make their shopping easier? Any online customer can visit their
website and view their huge selections. No need for customers to pay upfront as
they find what they want to buy on the online mall website. Once the customer
selects the “Cash on Delivery” as the form of payment method, the website only
asks only a couple of details from them which is the name of the recipient of
the order and the preferred shipping address.
As
long as customers have provided their shipment details, they can just wait for
their orders to arrive at their doorsteps, which usually take two to five days.
Local online customers will only be required to pay cash once they delivers
their order and handed over the ordered items to them. Assuming the order value
is more than one thousand pesos, delivery fee will be covered by them.
Customers can keep their money up until their orders arrived which is good from
their end. It's actually surprising to see that an online store will agree to
have this kind of setup with their customers.
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