Some
Internet users are usually attached to some websites that they often visit more
than others. When online visitors visit a website, online website owners should
ensure they will have a worthwhile stay on their website. As an website owner,
it is their goal to ensure that their online users enjoy their on their
website. It's almost every day that new websites are activated online everyday
in this modern digital era. It will benefit websites who provide better user
experience to their online visitors.
For
Ecommerce websites who provide great experience to their customers may increase
their sales. Despite having great deals, most of these online websites lack
user experience. It's not about giving the lowest price most of the time in
Ecommerce since there are some instances that are online mall websites that
don't excel in user interface. Local online consumers will usually tag this to
their credibility. It's just normal that users may give an online mall a bad
impression if they don't show better user experience to their customers. These
websites maybe tagged as scams or frauds, which is the worst.
As
of now, the Ecommerce industry is rising in the Philippines. This only started
to happen since last year. The majority of the local online community never
even considered it prior to that year. Rather than go for brand new, local
online consumers usually check local classified ads to check if they can get
the same item with second hand condition for a lower price. Actually, there's a
high risk that online scam may occur in online shopping. When website like
Lazada arrived in the Philippines, the online shopping perspective was changed
at the same time.
To
give local online customers an upper hand, they offered an alternative payment
method called Cash on Delivery or simple called C.O.D. Customers are not
required to pay right away unlike other online malls which requires their
customers to pay first before they process their orders. Online malls have a
lot to loose while online customers have all the advantage. Once order packages
are handed over to customers who selected Cash on Delivery, that's the only
time they are required to pay in cash.
Credit
cards are no longer a huge factor since online customers can still pay in cash.
What makes me appreciate the Philippines’ Online Shopping Mall more is their
website user friendly navigation. Firs time users won't even have a hard time
understanding on how to use their website to shop. Navigation will be easy for
any local online users that just seeing it for the first time, they will
instantly get it. Since their category navigation exist on all of their pages,
it will be impossible to get lost on their website. Their category menu is will
grouped that it can speed up online shopping just from the menu alone. It makes
it very convenient to the local online users since they know where to check the
items they want immediately.
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