How
do you usually address your shopping needs? Are you a traditional shopper where
you still go to traditional malls when you want to buy something? Or are you
part of the new digital age where online shopping is your preferred
destination? These are the questions that lingers, does online shopping justify
our needs in our shopping needs over traditional shopping? If this were asked
in the mid 2000, a lot of us would have said no on online shopping. Customers
always consider credibility if ever they will be shopping on an online mall.
It's
just hard to ignore that online frauds and scams happen making online customers
avoid online shopping. Credit card owners are actually few in the country,
making the penetration of online shopping harder. As a customer, it's pretty
easy to understand on why customers won't easily budge in shopping online.
Online malls should always have a secured credit card transaction for customers
to find them trustworthy. These are actually factors that customers usually
refer to when deciding where to shop.
The
local Ecommerce industry had upward shift ever since Lazada came into the
picture last year in the Philippines. They came in with a solution for our
local Ecommerce issues that plagued us for so long. An alternative payment
method was introduced to solve most of the Ecommerce issues in the Philippines.
They referred to it as Cash on Delivery while other customers usually call it
C.O.D. This online setup allows customers to trust them and feel secured right
away. Their service can be tested without having too much risk since they won't
be demanded to pay via credit card and give away their cred card details.
How
can this help online shopping in the country? Local online consumers can easily
check their huge selections on their website. Customer can actually pay later
and doesn't need to pay right away once they are set on what they want to buy.
For customers who opted for Cash on Delivery as their payment method, they will
only need to fill a few details before their orders are processed without
spending a single dime upfront. Once customers provide their delivery details,
they can now just relax and wait for their orders to arrive at their home.
Customers
are only required to pay in cash only after order package is handed over to
them in real time. Customers can avail free delivery if their orders go beyond
one thousand pesos. Customer can feel assured that they have security on their
money since they can keep it up until their orders arrived. Seeing customers
having an advantage over online stores is very unusual when you come to think
of it. This is something that made them stay on top among their online
competition. It is their edge while more people are trying their online stores.
In the end, the more people they please, the higher chance that the word about
their brand will spread around both offline and in online.
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