Lunes, Hunyo 24, 2013

Ecommerce Challenges, surpassed by Lazada

It's only normal that online users seek the best online shopping experience that is available online. Moreover, Ecommerce is just beginning to roll out in the country. Just a few years back, online shopping was never an available option in the Philippines. It's not that we don't want to try it, but only because online malls didn't exist at that time. It all changed when the Philippines’ Online Shopping Mall was launched in South East Asia. They can be located in countries like Indonesia, Malaysia, Thailand, Vietnam and Philippines.

They are a venture owned by Rocket Internet. It is a successful Ecommerce Startup company based in Germany. Rocket Internet's business model was quite simple. They clone successful online business model and launch it themselves on countries lacking that online service. The arrival of Lazada Venture in the country is great for us since we can now try online shopping, finally! We used to do Shopping on traditional malls during the early days of online. It became conventional for us to shop on traditional malls since our parent opened our eyes to that option only. As our parents were raising us, they may have transferred this perception on us without realizing it. Now that we are in the Digital and High technology era, it makes our lives way easier. It made our shopping options much flexible than just traditional shopping. They are the only online store that can be relied on compared to others. They successfully introduced C.O.D. in the country.

Online shopping went on the radar with the introduction of C.O.D. No more thinking if you can't pay via credit card since they accept cash payment thru their Cash on Delivery or C.O.D. payment method. Now that customers can pay in cash and not right away, there's no chance that you can be scammed online. Shipment address and recipient are the only needed details by them for customers who opted for Cash on Delivery. Payment in cash can be paid later on as customers receive their actual orders in real time. Customers can inspect before accepting their orders and pay. It's only Lazada who offers this kind of package to online customers. Customers get the upper hand with this kind of setup in this industry.  It proves that they want to prove themselves to local online community that they offer the best online shopping experience for them. 

To prove that they can be trusted, they are willing to risk a lot. Also, they are willing to shoulder the delivery fee as long as it exceeds one thousand pesos. This is as legit as it can be for an online store. Now that they are pretty much giving away everything to their customers, it will be hard for any potential customers to still avoid them due to the initial online shopping woes that plagued the country for so long. Not all online malls would go to that extra mile just to convince online users to try them out.

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