So
why did Ecommerce in the Philippines had a hard time in penetrating local
online market for quite some time now. Dating back in the early 2000 where
other countries have begun offering online shopping by opening various online
malls to cater to their local customers. This has been a struggle not only in
the Philippines but also in South East Asia. It was only last year when
Ecommerce started to take off in the South East Asia. It actually can’t be
helped since logically people are not open to online shopping probably due to
the fact that most of us are non-credit cardholders.
Conventionally,
online payment is done thru credit card. It’s the reason why the local online
community had a hard time adjusting to online shopping. It was actually a long
shot for an online store to start up an online business in the Philippines
then. The market share wasn’t that high only due to payment limitation of the
online community, which is honestly sad. It’s also no secret that most of the
local online community is very aware of the online shopping scams and frauds.
This involves customers that can’t rely on online stores in securing their
credit card details in case they purchase online. If a customer is reveals its
credit card details to a fraud online store. There’s a high chance that some
may misuse it for their own benefit. What makes it worse is that you will only
find out once your credit card bill is delivered to you. By the time you want
to catch the online theft they would have been gone already.
These
are the issues that Ecommerce was facing a few years back. Not only customers
are cautious about the online shopping idea but also business owners who want
to tap our online market. Given these circumstances, it’s safe to say that the
competition is low as well. I mean no business owners would want to further
explore a dead market. Right? Now that the local community is catching up on
technology, Ecommerce had a chance again to expand. Thanks to the arrival of
affordable local smartphone and netbook brands. Almost everyone including the C
type of market are now equipped in online activities. This was perfect timing
for the arrival of Lazada last year. The market was fresh and rising. They were
the first online store to cater to local community that offers huge selection similar
to what a mall can offer. They actually offer same guarantees and warranties
that a traditional mall will offer to their customers. They also just offered
installment packages as part of their payment method to their customers.
Lazada
is actually an official online mall. They not only made sure that they are one
of the first key players to arrive in the country. But they made sure they
offer one of the best online shopping experience that online store can offer. With their varieties of unconventional
alternative online payment methods, it made the local online community choose
them over the competition easily.
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